Returns are also subject to a 10% re-stocking fee. Items sent back to us without first requesting a return will not be accepted. The buyer will be responsible for return shipping unless otherwise agreed upon. To start a return, you can contact us at your return is accepted, you will then receive instructions on how to send the goods back to us. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unopened, and in its original packaging. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
